eBay Makes 'Best Match' New Default for Search & Browse
By Ina Steiner
AuctionBytes.com
January 29, 2008
eBay will make Best Match the default-sort in search and browse throughout eBay, beginning March 2008. This switch to Best Match as the default for search and browse has already occurred in five categories, which launched on January 17, 2008 (Computers & Networking, Consumer Electronics, Cell Phones & PDA's, Cameras & Photo, and Toys & Hobbies).
Best Match will include seller performance factors that increase the odds of a good buying experience. eBay will give an advantage to sellers with high levels of customer satisfaction (4.6 DSRs and above) based on buyer input.
eBay said that today, more than half of all sellers have this high level of customer satisfaction. On the other hand, sellers will get decreased exposure if they have more than 5% dissatisfied buyers or very low Shipping & Handling Charge Detailed Seller Ratings over the last 30 days.